(CMR) With the licensing plate machine at the Department of Vehicle and Drivers' Licensing (DVDL) down, there are concerns that tourists coming in for the Christmas season will have issues with transportation, as hundreds of cars are now sitting in dealerships without license plates.
One concerned person told CMR that this could have a huge impact on tourism as many have made reservations for months.
However, a press release from the DVDL has sought to avert that fear, stating that the licensing of vehicles will continue with temporary plates being issued.
The DVDL said there is a temporary service interruption due to technical issues with the hot plate machine which is currently inoperable and cannot process new license plates.
DVDL said it is actively working with its overseas suppliers to expedite the replacement part required to restore the hot plate machine to full functionality.
“During this period, we want to reassure our valued customers that there will be no service interruptions with regard to any vehicle licensing,” the release read.
In accordance with Section 8(4) of the Traffic Act (2023) Revision, the Director of DVDL will issue Temporary Plates to ensure that vehicle licensing processes continue seamlessly. These Temporary Plates will be valid for six months from the date of issue, allowing our customers to maintain their compliance with the law.
DVDL said it is committed to resolving this matter as quickly as possible and will notify the public as soon as the hot plate machine is fully operational again.
“We apologize for any inconvenience caused and appreciate your understanding. In the meantime, we encourage our customers to explore convenient online options available on DVDL's website at www.dvdl.gov.ky.“
Vehicle and driver's license renewals can be easily processed online, ensuring minimal disruption to your daily routine.
For additional information and updates on this matter, please visit www.dvdl.gov.ky or contact the Department of Vehicle and Drivers' Licensing at (345) 945-8344 or via email at [email protected].