(CMR) Digicel Cayman has advised customers that a competition circulating on social media claiming to be from the telecommunications company is a scam.
In the scam, a link is sent by WhatsApp and, when clicked, will take people to what appears to be Digicel's page. There is then a congratulatory message telling people they can claim a gift.
“Please be informed that this competition is not associated with Digicel Cayman in any way, we take this opportunity to emphasize that we are not conducting any such giveaway, and the messages or calls you may receive regarding this competition are fraudulent,” Digicel stated.
Digicel said its team is investigating the issue and taking measures to address it. However, the company urges customers to be cautious and not engage in suspicious communications requesting personal information.
“Our priority is to protect our valued customers from such scams and maintain your trust in our services. Rest assured, we will continue to provide a safe and reliable experience for all our customers, Digicel added.