(CMR) The Department of Commerce and Investment (DCI) has said residents can expect delays as there has been an increased number of trade and business licence applications over the past few weeks.
The increase has resulted in delays in processing time by the Trade and Business Licensing Board.
(DCI) further said that they had seen an uptick in calls to the office with many applicants having queries regarding their new trade and business licence grants or renewals.
“Before this public health emergency, DCI was focused on improving customer experience and reducing wait times. We have not lost that focus,” said a representative of the DCI.
“The Board is working assiduously to keep up with an extraordinary demand at this time alongside some limitations we have due to COVID-19. We are therefore asking members of the public to have some patience when applications are made or when enquiring about applications,” added the DCI representative.
The Department of Commerce and Investment revealed that since March 25, the entity has processed and issued over 4000 trade and business licences
Of that number, 878 have been new trade and business licences, 3083 trade and business licence renewals and 277 trade and business licence amendments.
In April this year, Government approved the Trade and Business Licensing (Temporary Reduction in Fee) Regulations 2020, which temporarily waived the payment of trade and business licensing application fees for businesses, from May 1 to July 31 2020.