(CMR) ACH Cayman Limited (ACH), the company representing the clearing banks in the Cayman Islands, has announced that on 21 May 2021, it was advised that malware was detected on the Cayman server at its third-party processor. That processor is engaged by ACH to provide clearing settlement services for domestic electronic funds transfers and cheques among the ACH banks.
The ACH banks comprise Cayman National Bank Ltd., RBC Royal Bank (Cayman) Limited, Butterfield Bank (Cayman) Limited, Fidelity Bank (Cayman) Limited, FirstCaribbean International Bank (Cayman) Limited, and Scotiabank & Trust (Cayman) Ltd.
In a statement to customers, ACH said only the Cayman server located at the third-party processor had been impacted. At this stage, there is no evidence that any ACH bank system has been impacted.
It said the statement was being issued to all ACH bank customers out of an abundance of caution only.
“At this stage, there is no evidence that any customer data for any ACH bank has been accessed or compromised. Each of the ACH banks is committed to being a responsible custodian of the information provided and the information processed in the course of providing banking services,” the statement read.
ACH said the following steps had been taken:
– The Malware has been quarantined and removed from the affected Cayman server;
–Specialist forensic IT security consultants have been appointed to investigate;
–Each ACH bank has notified and will continue to liaise with the relevant Cayman Islands regulators;
-Increased fraud and security monitoring across all systems.
Customers are advised that, while there is no evidence at this stage that any bank customer data has been compromised, if any client identifies any suspicious activity in connection with any account to report this to their bank immediately. Persons are also asked to continue to check their bank websites for more information.
ACH said further information would be provided as soon as it is available. In the meantime, if persons have any questions, please contact:
Cayman National Bank Ltd. [email protected] (345) 949-4655
RBC Royal Bank (Cayman) Limited [email protected] +1 (888) 847-5803
Butterfield Bank (Cayman) Limited [email protected] (345) 949-7055
Fidelity Bank (Cayman) Limited [email protected] (345) 949-7822
FirstCaribbean International Bank (Cayman) Limited [email protected] 1-800-465-2422
Scotiabank & Trust (Cayman) Ltd. [email protected] 1-345-949-7666