(CMR) The RCIPS Criminal Records Office (CRO) reminds the public to submit the required documents when applying for its services online to prevent delay.
The CRO said numerous Police Clearance Certificates and Police Records applications have been missing an updated or valid immigration status and other vital information.
However, the applications can not be processed without the required supporting documents and significantly delay processing.
Follow-up is usually required when people do not submit all required documents, which causes applications to be processed outside the expected 14 business days, OCR said.
When submitting a PCC application online, applicants are required the send their passport picture page along with proof of immigration status.
The digital copy of the passport information page should clearly show the applicant's photograph, personal information, expiry date, nationality, machine-readable zone, extension pages, and signature where applicable.
If the applicant has a Cayman Islands passport, only a digital copy of the passport information page should be submitted.
Caymanians who do not have a passport can apply for a PCC using their birth certificate (or a notarized copy) and a photo ID.
Parents can also apply for a PCC for their Caymanian child using the child's birth certificate and a photo ID.
A digital copy of a valid work permit, stamp or work permit letter, visitor stamp, residency, or status stamp is required to prove immigration status.
Depending on the purpose of the PCC or the method of collection chosen at the time of submission, the PCC will be emailed to the applicant or an entity of their choice or by domestic registered mail, the CRO says
People are asked to submit applications on time to ensure timely processing.