(CMR) Millions of phone users could lose access to WhatsApp on January 1, 2021, if they do not update their phone software or buy a new phone.
A new update expected for January 1 will cause older Android and iPhone devices to no longer be supported by the messaging app.
WhatsApp will stop working for people using an iPhone that has not been updated to iOS 9 software or higher. It will also stop working for Android users who do not have 4.0.3 operating systems or newer.
Users who need to upgrade will be warned in the app itself; however, iPhone users can go to Settings and then “General” and “About” to see what software version they are using, while Android users can go to Settings and then “About Phone.”
With the iPhone 4 or older, people will not be able to update to newer software. There may also be issues updating Android devices like the Motorola Droid Razr and the Samsung Galaxy S2, which still run on outdated software.
HTC Desire and LG Optimus Black are also phones that will not be supported by this update.
With 2 billion active users, WhatsApp is the number one messaging app worldwide. The majority of WhatsApp users will not be affected by this update.