“We are really excited by our plans to expand our fiber-to-the-home footprint and the amazing benefits it will bring to our customers across the Cayman Islands,”
Daniel Tathum, B2C Commercial Director
(CMR) FLOW announced this afternoon its ambitious plan to roll out fiber-optic service across all three islands over the next 12 months; positioning itself as the leader in broadband service for both home users and businesses in the Cayman Islands. This would enable broadband speeds to be more than 100 times after than currently available over traditional ADSL copper and newer wireless solutions.
Sharing that they have already spent some KYD $5 million on network enhancements in 2020 they are committed to continuing to invest in improvements that will benefit current and future customers. The current fiber footprint will initially be expanded to include all of Grand Cayman and provide a significant increase in fiber coverage in the sister islands.
As each district is outfitted with fiber to the home, Flow will migrate those customers from the existing copper network onto the new fiber networks. The team is currently building out the fiber network in West Bay and Spotts and is anxious to expand into other districts. They confirmed that the vision was shared with Caribbean Utilities Company and remain hopeful a partnership with them will allow for a smoother rollout in Grand Cayman offering speeds of over 1000Mpbs to both residential and business customers.
Flow Country Manager, Robert Mayo-Smith and Commercial Director Daniel “Danny” Tathum told the packed media room today that they were fully committed to this aggressive rollout plan after realizing the need exposed during the COVID-19 pandemic.
Tathum noted that this explanation of their service will create wonderful opportunities for their small business and entrepreneurial sectors. He observed:
“We continually look for ways to boost our customers’ benefits and experience by introducing solutions and services to meet their needs.”
Mayo-Smith shared that:
“We are excited to continually upgrade our network by investing not only in technology but also in creating jobs in our community, to achieve our goal of island-wide fiber connectivity. In the first four months of the year, we have added 10 new members including local customer care agents and technicians.
We will add another 15 people predominantly in our technical team and we were very encouraged by the over 200 applications received for these roles at our recently conducted career fair. We are steadfast in our commitment to roll out fiber as quickly as possible bringing speeds of over 1000Mbp/s to our residential and business customers. We have shared this vision with CUC and are hopeful they will partner with us by granting the necessary access to build out the new fiber network as quickly as possible.”