(CMR) Residents continue to complain and warn others about Garfield and Clairestina E Robb of Shutter & Screen Installations after have given them money to have work completed only to be left with no funds and uncompleted jobs over the holiday seasons. The reports are commonplace on this couple and date back for years.
Customer 1:
This customer had a verbal agreement with Garfield Robb to install gutters before Christmas and was provided with a quote for CI$1,200. The quote included completed the guttering work and re-installing the front porch mesh. A deposit of $600 was paid on December 10 and he arrived the same day to remove the mesh. There is video footage of him doing that part of the job:
He then disappeared and could not be found anywhere. The customer called him often but was ghosted and it appears he changed his phone number.
As a result of his inability to complete the job, the client went elsewhere on Christmas Eve to have the work completed and reported the matter to the police. He informed the police that the job had been done but messages show when he was contacted by the client he sent them odd symbols to intimate them and claims he cannot afford a lawyer:
Customer 2:
This customer ordered a job on August 7, 2019, to have shutters installed at a residential address in Savannah. They noted that they gave an initial deposit of CI$2,000 and a further deposit ofCI$1,900 for “customs duty”. He never started nor completed the job. There were constant promises to return the money with numerous excuses given for the delay. To date, the money remains outstanding:
The customer explained to CMR:
“We have been calling all we have been getting is the excuse, after excuse, he has collected a total of $3,900 as deposit nothing after that can you please help us to recover my funds we work so hard for this man just walk away like nothing.”
He made numerous promises to pay the money back:
One client managed to get the police to take Robb to court but the DPP later dismissed the matter after the parties agreed to a payment plan. However, there are dozens of people out there who are owed money by this man. When we first made contact with him over two years ago he then had his wife put the business license in her name. In fact, at the time The Department of Commerce and Investment confirmed he had no valid business license but was still doing work.
The police told this individual that:
“Yes I did go to the police station and they stated because they have a constant flow of complaints from people regarding him, I should take to small claims court.”
Another complainant then shared:
This has not stopped him and he continues to leave numerous victims in the community stranded and out of money. The police do not seem keen to assist even with a slew of stranded individuals still looking to get justice.
CMR will be going through details of the Small Claims process on the next episode of The Cold Hard Truth so people can see how to assist themselves with alleged fraudsters like this.
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