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Air Canada flight cancellation has Cayman travelers confused!

Multiple stories and posts show Air Canada confusion worldwide

by Renae Stampp
January 06, 2022
in Tourism
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Air Canada flight cancellation has Cayman travelers confused!
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(CMR) Reports by the Cayman Compass and other media that Air Canada flights have been suspended to Grand Cayman and other Caribbean destinations are not accurate according to Air Canada themselves. However, Air Canada has posted conflicting messages on their website and Twitter accounts which lead to confusion.

On the one hand, Air Canada is claiming that flights have been canceled and issued a travel advisory specifically naming the Cayman Islands and other Caribbean locations nothing that “Air Canada is suspending some flight to Sun destinations from January 24 until April 30, 2022. In another post on Twitter responding to a direct question about it, they indicated that new media had erroneously relied upon an old press release from January 2021.

On their website, it's apparent that both posts remain there currently. The confusion was not limited to local media as it appears that several international media and travel blogs also noted that there was a cancellation in fact.

The Ministry of Tourism is trying to clarify what the true position is and they are actively working on a press release. It appears that the flights COULD INDEED be canceled.

Confusion with Air Canada flights

Air Canada, in a tweet, said the information being circulated is from an old press release. However, in their own website, Air Canada themselves appear to be somewhat confused as on their own website there is a posting that is dated January 5, 2022 claiming cancellations.

The Twitter post was in response to a direct question about the flight cancellation date and policy.

Air Canada Confusion

For their part, travelers are utterly confused but some persons have responded to CMR indicating that their flights have indeed been cancelled.

West Jet appears to be continuing directly flights with no confusion.

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Renae Stampp

Renae Stampp

A regional writer with almost 10 years of experience working in various news media including two major media houses in Bermuda and Jamaica. Renae provides professional content for our regional and international audience.

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