(CMR) The credit and debit card information of Aeropost customers across the Caribbean and Latin America was compromised following a data breach at Aeropost Inc.
The international shipping company based in Miami sent out an e-mail on Sunday to customers stating that their credit cards might have been compromised.
It stated that “Although our systems safely store your credit card information encrypted, it may be possible that enforcers attempt to run transactions.”
Aeropost did not indicate what caused the breach, whether it had been hacked, or how many cardholders had been impacted. It advised all to check their financial statements for “fraudulent transactions” and to request replacement cards from their bank and financial provider.
“To prevent further damage from being done, we recommend the following. Check your credit card statement for fraudulent transactions and report them to the credit card issuer [and] request a replacement card. As a preventative measure, we have reset your Aeropost account credentials and deleted your credit cards stored in our system. Aeropost will never ask you for personal information in e-mails related to this incident. We apologize for any inconvenience this incident may cause,” the company said.
While Aeropost informed customers on Sunday, numerous users across the region reported that transactions were being done with their cards on various websites they had never seen before.
Several customers took to Social media Sunday to express they were already victims. One Bahamian user queried how his bank’s fraud detection system failed to block his card when 22 transactions for US$112 each. A Jamaican user said she was charged US$100 eight times as fraudsters used her card details at different websites online.
Users in Costa Rica, Barbados, Peru, El Salvador, and Trinidad and Tobago also shared that their cards have been compromised.