(CMR) The Alorica call centre on Friday (May 1) revealed that the organization had spent over J$80 million (US$600,000) towards the welfare of its team members, many of whom are unable to work at this time as Covid-19 continues to disrupt life locally and internationally.
Alorica's Portmore, St Catherine location was the epicentre of a surge in coronavirus cases recorded in Jamaica.
The company's aid means workers have received J$13,500 (US$100) per person, for the purchase of essentials like food and water.
Alorica has also pledged to continue providing medical insurance coverage for all participating team members through the company’s health plan.
While its Portmore and Kingston locations remain closed, the company continues to place tremendous focus on the safety and well-being of their 3,000 team members as the Covid-19 pandemic continues to disrupt countries across the globe.
“It is our ongoing commitment to Jamaica and our employees to do everything we can to help during this crisis. We remain in complete solidarity with the people and Government of Jamaica as we combine our collective efforts to fight this threat together as one country. The health and well-being of our entire Alorica team is our highest priority. For this reason, we have and will continue to explore all possible ways in which we can support them to help alleviate the challenges that they and their families may be facing right now,” said a representative from the company on Friday.
Alorica also used the occasion to reiterate that the company had fully cooperated with all inquiries and inspections of the Ministry of Health and Wellness and remained confident that their facilities and operations met and exceeded government requirements.
That intervention has so far totaled approximately J$36 million (US$270,000). The roughly J$44 million (US$330,000) remaining was allocated to cover full salaries and other interventions.